The Technical Support Diploma in the Department of Computer and Information Technology was designed in line with the needs of the local labor market for the specialization, as training is provided in technical colleges, in five training semesters, each semester lasting sixteen training weeks, with a total of (1728) training hours, in addition to (490) hours of practical training in the labor market, equivalent to (77) credit hours.

This program provides training on specialized skills in assembling, maintaining and operating computers, and the basic principles of designing electronic circuits through a qualifying workshop and digital circuits, principles of computer networks and supporting local networks and methods of securing them, operating systems and basics of computer programming in addition to general skills in Islamic culture, Arabic, English and mathematics, computer applications, and learning about the business world or job behavior and communication skills.

The graduate of this program is awarded an intermediate university degree in technical support from the Department of Computer and Information Technology. He is expected to work in fields related to computer technology and maintenance as a computer operator, data registrar, specifications and standards technician, and perform all work related to computer technical support and management of technical support centers.